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TEST /// Northwestern Research Portal Help: Tips, Known Issues, and Videos

Contents – NUIT Test

Access to the Research Portal
Troubleshooting
Known Issues
Feedback
Need Help?
Introductory Videos

Access to the Research Portal

Faculty Access

  • All faculty with current or pending research, and/or who are assigned as project managers on non-sponsored projects, have automatic access to the Research Portal.
  • Investigators see their own portfolios upon login, including sponsored projects on which they have a key role.
  • Principal Investigators can see salary details for their projects. Salary Access role is required to see non-sponsored project salary.

Staff Access

  • Permanent Northwestern staff who have access to the research financial folders in Cognos BI reporting have automatic access to the Research Portal. To request access, use the Cognos Reporting “Sponsored Program Management” checkbox on the security form.
  • Temporary staff cannot be granted access to the Research Portal.
  • Research administrators are able to view sponsored projects across the institution.
  • Sensitive information like salary and non-sponsored/discretionary funds require the same security access that are currently in place in other systems.

Salary Security

  • Investigators can see salary information for sponsored projects for which they are the principal investigator or the primary project principal investigator. They can see non-sponsored project salary if they are the project manager, have NU Financials security access to the project, and have the Salary Access role.
  • Staff with Departmental Administrator, Research Administrator, or Research Portal Access InfoEd roles can see salary details for all sponsored projects.
  • Staff members can access to non-sponsored project salary if they have NU Financials security access and have the Salary Access role.
  • Investigators cannot see salary information for other faculty on the Project Team and People pages.

Frequently Asked Security Questions

Visit the Knowledge Base article Accessing Financial and Salary Information in Research Portal for details on how to request changes to security.

Troubleshooting

Blank Screen

Refresh your browser if information does not load on a page.

Browsers

Chrome is the preferred browser.

Internet Explorer is not supported.

Project Not Listed

For Non-Sponsored Projects, make sure you have security access to see the project (see Financial Management Systems Security Access Forms). Investigators must be listed as the Manager of a project in order for it to appear in their portfolio.

Also, see the Data Guide for details about funds and accounts that are excluded from the Portal.

Non-Sponsored Project Displays No Current Fiscal Year Activity

In September-October, you may see no budget or other activity because the previous fiscal year is still being closed and residual funds transferred over.

Charges Appear Incorrect

If you have questions about charges to a project, please contact your department financial or research administrator.

Proposal Should Be Removed From Pending List

If you know that a pending proposal will not be funded, click on the proposal in the Pending list and click the Mark as Not Funded button on the pop-up page. This action will send an email to OSR requesting the update.

Known Issues

Expense Transaction Inconsistency

In the Expenses by Month overview, monthly expense totals match the Current Period Expense amounts on the GM045 – Sponsored Project Budget Statement (column B) and are based on accounting date.

However, transactions that do not have a General Ledger Post Date on the GL008 – Revenue and Expense Activity Report are not currently displayed, although they are still considered in the monthly expense totals (examples may include some expense reports and vouchers).

Projected Expenses Don’t Update Financial Overview Balances

On Sponsored projects, adding values under the Projected Expenses column does not update the Balances fields in the Financial Overview section. It does update the Balance on the line for that category.

Feedback

Use the Provide Feedback button to report an issue, or if you have a suggestion to improve the application.

Need Help?

Contact the IT Support Center: consultant@northwestern.edu or 847-491-4357 (1-HELP), option 2

Introductory Videos

Overview of the Northwestern Research Portal (55s)

 

Sponsored Projects on the Northwestern Research Portal (1m 44s)

 

Non-Sponsored and Pending Projects on the Northwestern Research Portal (47s)

 

Projections on the Northwestern Research Portal (1m 02s)

 

Subcontracts on the Northwestern Research Portal (1m 33s)